Contact
Effective date: July 3, 2026
Use the details below for help with orders, refunds, delivery, or general questions.
What to include
- Order number.
- Purchase email.
- Platform and edition.
- A clear description of the issue.
Response time
We aim to respond as quickly as possible, usually within 1 to 2 business days.
Business notice
PresaleGames is an independent fan-built service and is not affiliated with Rockstar Games, Take-Two Interactive, Sony, Microsoft, or any trademark owner.