Privacy Policy

Effective date: July 3, 2026

This Privacy Policy explains how PresaleGames collects, uses, stores, and shares information when you visit the website, place an order, or contact support.

Information we collect

• Name and email address.
• Order details such as platform, edition, and transaction reference.
• Technical data such as IP address, browser type, and device information.
• Messages sent through support or live chat.

How we use information

• To process and manage your order.
• To send delivery updates and support responses.
• To detect fraud, abuse, and payment risk.
• To improve site performance and customer experience.

Third-party services

We may use third-party providers for payments, analytics, email delivery, fraud prevention, and customer support. These providers process data only as needed to perform their services.

Data retention

We keep personal data only as long as necessary for fulfillment, support, fraud prevention, legal compliance, and dispute resolution.

Your rights

Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting support@presalegames.com.

Cookies

We may use cookies or similar technologies to keep the site working properly, remember preferences, and understand basic site usage.

Contact

Questions about privacy can be sent to support@presalegames.com.